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Online Learning

These upcoming webinars are free to our member organizations!

This includes their staff and volunteers.

**Please note: CalAnimals webinars and trainings are for informational purposes only. Please check with your own municipality, legal counsel, and/or veterinarian to determine which activities are appropriate for your agency.**

Animal Shelter Safety: Proven Strategies to Reduce Serious Bites and Other Risks

Thurs., Sept. 28, 2023
10-11:00am (PT)

Kristen Hassen, Outcomes Consulting

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This session is a follow up with time for all your questions to the September 21st webinar, Animal Shelter Safety: Proven Strategies to Reduce Serious Bites and Other Risks

Please view this recording prior to this new webinar for questions.

When shelters are full, they're at higher risk of safety-related incidents including falls, serious bites, and dog-to-dog altercations. Shelters often respond to safety incidents by increasing euthanasia, restricting animal movement, or introducing reactive rules and policies. Unfortunately, these measures do not address the underlying problems causing safety incidents, so they're unlikely to be effective over the medium and long term.

The good news is there are lots of proactive steps animal shelters can take to improve safety and reduce risk. In this session, we'll use real-life examples of dog bites, injuries, and other safety incidents to explore the roots of what went wrong and what corrective actions will help. We'll specifically cover:
• The role of shelter rounds in maintaining and improving shelter safety
• Kennel safety/fight interruption equipment and maintenance
• Kennel enrichment to improve safety
• Quick and easy safety training for staff and volunteers
• Pre-contact disclosure protocol for staff and volunteers
• Locks vs. carabiners: which one is actually safer?
• The risks and benefits of cohousing dogs

This session is fast-paced and interactive and will leave attendees feeling empowered to create a culture of safety in their organization.

Decoding Compliance:
What You Need to Know about Controlled Drugs and Premises Permits in Your Shelter

Wed. Oct. 11, 2023
10-11:30am (PT)

Bruce Wagman and Cindi Delany, DVM

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Renowned Animal Welfare Legal Expert and lead counsel for SF SPCA's Shelter Pals Program, Bruce Wagman, and animal sheltering visionary Cindi Delany, DVM, Director of Online Learning for Maddie’s Million Pet Challenge at the UC Davis Koret Shelter Medicine Program, are teaming up to simplify, distill, and deliver the essential knowledge you need and answer your questions. This event will empower you to address challenges and navigate the intricate landscape of drug and premises permit regulations. Special thanks to CalAnimals for hosting this live event.

Explore the Topics:

● Understanding Legal Dynamics: Gain valuable access to the inner workings of the legal landscape governing medical and euthanasia services in shelters. Discover the transformative impact of comprehending these roles on the quality of care you provide.

● Decoding Drug Enforcement Agency (DEA) & Veterinary Medical Board (VMB) Roles: Untangle regulations around controlled substances, enhance your understanding of premises permits, and gain insight into the role of premises permit holders, with a focus on compliance.

● Strengthen Your Team: Gain insights into the diverse roles of licensed and unlicensed staff in delivering top-tier medical care within shelters. Equip your team with knowledge that will directly amplify care quality.

● Facilitate Access to Medical Care in Shelters: Explore actionable solutions! Master the art of collaboration with regulatory agencies and opening pathways for advanced medical care for animals in your shelter and community.

Check back soon for more FREE Live Webinars!

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View Previously Recorded Webinars:


Kristen Hassan
Outcomes Consulting

Animal Shelter Safety: Proven Strategies to Reduce Serious Bites and Other Risks


Dr. Kate Hurley
Nadia Oseguera
Ivy Ruiz
UC Davis Koret Shelter Medicine Program

Increase Summer Adoptions & Return to Home
SLIDES, if available


Angelina Martin
Online Media Solutions

Social Media Marketing Strategies for Animal Shelters


Bruce Wagman, Attorney, and Dr. Cindi Delany

Shelter PALS – Veterinary Care in Shelters: Who can legally do what?


Julianna Tetlow, Director of Government Relations for San Diego Humane Society

Find Success Working with Elected Officials


Grant Goodwin and Joseph Messmer, Docupet

3 Ways to Boost Your Pet License Sales After Covid-19
SLIDES, if available


Rebecca Dmytryk, Wildlife Emergency Services

Responding to Wildlife Emergencies


Chantalle Little
Available Free for a Limited Time

Open Adoptions & Adoption Counseling Essentials
SLIDES, if available


Susie Aguilar and Leah Long

Kitten Intake Diversion
SLIDES, if available


Jen Adkins and Jenn Stone

Community Cat Program, Intake, Eligibility, and Returns
SLIDES, if available


Micheal Hildebrandt

Saving Lives Using Maps
SLIDES, if available


Grant Goodwin, DocuPet

Licensing Best Practices - Increase Revenue & Compliance


Sarah Aguilar
Rory Adams

Turning Data Into Insight
SLIDES, if available


Staci Hurley
Ryan Hinderman

Humane at Home - Virtualizing Engagement
& Lost2Found Texting
SLIDES, if available


Melanie Sadek

The Ins & Outs of Perception: Crafting the Culture and Brand of your Organization
SLIDES, if available


Kristen Hassen
Outcomes Consulting

Outcomes Protocol for At-Risk Dogs


Eleanor Smith
Legs on Dreams Leadership Coaching

Preventing Burnout for Yourself and Your Team


Mike Greenberg, DVM
Jennifer Scarlett, DVM
Gary Weitzman, DVM

Survey Results: Access to Vet Care in California Shelters
SLIDES, if available


Grant Goodwin, DocuPet

49 More Communities Switched to DocuPet in 2022 - Key Pet Licensing Performance in CA
SLIDES, if available


Bruce Wagman, Attorney, and Cindi Delany, DVM

Shelter PALS CA Shelter Law: Community Cats


Bruce Wagman, Attorney, and Cindi Delany, DVM

Intake & Holding Periods - Everything You Ever Wanted to Know


Bruce Wagman, Attorney, and Cindi Delany, DVM

Finder to Foster to Adoption: Keeping Found Animals in the Community


Grant Goodwin, Docupet

Your Pet Licensing Report Card
SLIDES, if available


Jenn Stone and Susie Aguilar

Community Cat Complaint Mitigation
SLIDES, if available


Lisa Martin & Allie Mayer

Click Logo to Sign Up your shelter!



Shelby L. Clark, Esq.

Service Dogs and the Law


Brandy Kuentzel
Bruce Wagman

Shelter Law - Holding Periods, Shelter PALS CA


Brandy Kuentzel
Bruce Wagman

Shelter Law - Shelter Intake, Shelter PALS CA


Jace Huggans
Michael Hildebrandt

Interacting with Diverse Communities: Cultural Beliefs
SLIDES, if available


Darlene Blackman
Kaitlynn Navarro

Pet Safety Net


Executive Leadership Program
Final Presentations
SLIDES, if available


Gina Knepp
Michelson Found Animals

Customer Service: It's Not About Please and Thank You


Jen Blough, LPC

Combatting Compassion Fatigue


Allie Mayer, CPDT-KA & Morgan Rivera, CPDT-KA, GoodPup

Reducing Return Rates Through Early Dog Training


Angelina Martin

Social Media During Disasters or Emergencies for Animal Welfare Organizations
SLIDES, if available


Dr. Michael Blackwell, DVM, MPH and Rick Ducharme

AlignCare - Program for Pet Health Equity
SLIDES, if available


Henry Brzezinski, Bryan Bray, Brian Whipple, Ryan Soulsby, Cindy Machado

Responding to Disasters: Lessons Learned


Alesha Davidson and Jenn Stone

Cat Handling & Behavior
SLIDES, if available


Jen Adkins and Alesha Davidson

Managed and Diverted Intake
SLIDES, if available


Grant Goodwin, CEO, Docupet

So What is Docupet Anyway?
SLIDES, if available


Gina Knepp
Julie Bank
Rebecca Guinn
Shelly Simmons
Shyanne Schull

Return to Home


Ryan Soulsby
John Peaveler

Preparing for Disasters
SLIDES, if available


Brandy Kuentzel
Bruce Wagman

Shelter Law - Community Cats, Shelter PALS CA


Bobby Mann
Ellen Jefferson, DVM
Brenda Barnette
Gina Knepp
Gary Weitzman, DVM
Ann Dunn

Humane Animal Social Services (HASS)
SLIDES, if available


Kate Hurley, DVM
Cindi Delaney, DVM

Putting the Cat Back
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